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(9.5 uit 21.802 reviews)
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Reviews DID

Read what others are saying about the products of DID and sometimes about the service of mPartz.

Trustpilot

Distribution (avarage rating is 9.6):
83% (477 reviews)
14% (79 reviews)
1% (7 reviews)
1% (4 reviews)
1% (5 reviews)

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Displaying 1 to 5 (of 5 reviews) Result Pages: 1 
Revit hollow link DID 520VX3 520 goud by Paul Wxxxxxxx (automatically translated from Dutch) Date Added: Tuesday 10 December, 2019
Revit hollow link DID 520VX3 520 goud
I received a link of the ZVMX type .... nicely arranged ... I only saw it when I had opened the bag so return is no longer possible ... Euro 8.80 \ "down the drain \" Thanks for the good service , it is not difficult to get the right latch and handlebar it, I thought ..... Response mPartz: If an article is delivered incorrectly, we will exchange it free of charge regardless of whether a package has been opened (as far as the packaging applies) this also for a normal return). If we are not informed about the incorrect delivery, we cannot take action to correct our error. We will still make a try after this review ;-).
Chain DID 530VX3 50VX grey by Jasper Hxx (automatically translated from Dutch) Date Added: Friday 22 September, 2017
Chain DID 530VX3 50VX grey
If I ask for a fishing tackle, I will not get any response. Reply mPartz: Sorry, it's so experienced. We have noticed the remark rather than a question (without question mark) at the order, but in the trend as it may, it was taken nicely. That's why we did not respond and sent the chain with the default link. For 530 chains, there are no loose clip links, and this is due to heavy 530 chains ;-).
Chain kit DID Honda NC750X DCT 2013-2020 by H Vxx (automatically translated from Dutch) Date Added: Friday 14 October, 2016
Chain kit DID Honda NC750X DCT 2013-2020
The supplied chain is too long so while the site reported that the chain would be special for my motorcycle. Now yourself shortening :( Response mPartz: We have together examined whether it would be on the sprocket size oid are as this is the first complaint was about the length, but that was in line with the Honda specifications Only thing that we can imagine that one. longer chain in the case of the chain has been himself, then pointed to the sticker. We have provided the customer a coupon code for a discount because of discomfort, because the customer would shorten them (exchange was of course also have been possible).
Chain kit DID Honda CBR1100XX 1997-2006 Premium by Danny Sxxxxx (automatically translated from Dutch) Date Added: Wednesday 21 October, 2015
Chain kit DID Honda CBR1100XX 1997-2006 Premium
No idea whether the chain set is or is not good. I ordered a set with different gear ratios. There I was, however, delivered a standard. A week later I am still waiting for the other wheels. MPartz reaction: The customer had ordered a different gear ratio (larger rear sprocket). However, this was not possible (also was not indicated in the description) and then went wrong when converting it to us and there is accidentally sent a standard chain set. When the error was ultimately a blessing in disguise because the customer still wanted to have another gear. Both of which are exchanged free of charge by us. The customer lives in Belgium and the return also took a little longer by the customer.Hence, the entire exchange operation just takes a bit longer then we had rather see.
Chain kit DID Honda CBR900RR 1998-1999 Premium by Jeffrey Dxx xxxxxx (automatically translated from Dutch) Date Added: Saturday 22 February, 2014
Chain kit DID Honda CBR900RR 1998-1999 Premium
Mounted chain too long and therefore I can not put my chain tighter after about 10,000 miles. telephone contact is not possible to find. no no by mail we were not out there, it was up to all of my hand. I finally asked to latch switch that I can use to shorten chain over time and they also wanted to have 7.65. really not satisfied. gr CBR rider

mPartz Response:
The client has live chat directly with us had contact (not by email). We have checked that he had received. Properly set together with the customer This was the case (proper gear and proper chain). We have not talked about blame, but we have to try to figure out why the chain set does not fit since it should fit. According to all specificationsHence, we asked whether modifications to the motorcycle, for example (perhaps the customer will have experienced that it is a question of guilt, but it comes to finding out the cause). This client remained always ask about an extra latch circuit he needed, while it was not clear to us what is the cause and what is the use of an additional latch circuit. We had in fact advised the client itself to shorten the chain slightly or to exchange another shorter chain. The client subsequently terminated the chat session, because it no longer had time. The next day we received an email from the customer email which stated that he would like an extra latch circuit of us to shorten the chain only after 10.000km and then place. A new latch circuitWe have customers indicated that no decent solution to his problem. This as you go places with the chance that it will not fit a new latch switch on an already ingrained chain (holes are occasionally slightly worn oval). Then you can either perform a good solution better. Apparently has a different image to the customer here and should of course. We can not help all customers satisfaction.
Displaying 1 to 5 (of 5 reviews) Result Pages: 1